Legal
Privacypolicy.
Last updated: September 2026
ABC Digital Marketing ("ABC", "we", "us") respects your privacy. This policy explains how we collect, use, store and disclose personal information, and how you can access or correct it. We handle personal information in line with the Australian Privacy Principles under the Privacy Act 1988 (Cth).
What we collect
When you fill in a form on our website, book a consultation or contact us, we may collect:
- your name, email address and phone number
- your business name, suburb and industry
- the services you're interested in and how you heard about us
- anything you choose to include in your enquiry or message
When you visit our website, we also collect information automatically through cookies and similar technologies, such as the pages you view, how you arrived at our site (including advertising campaign details), your approximate location, and your device and browser type.
How we use it
We use your personal information to respond to your enquiry, arrange and hold consultations, provide our services, send you information you've requested (such as our Executive Roundtables information pack), manage our client relationships, and improve our website and marketing. With your consent, or where the law otherwise allows, we may send you marketing emails. Every marketing email includes a way to unsubscribe.
Analytics and advertising
Our website uses Google Tag Manager, Google Analytics and the Meta Pixel to understand how visitors use our site and to measure and improve our advertising. These tools use cookies and may collect information about your visit. You can block or delete cookies through your browser settings, opt out of Google Analytics with Google's browser add-on, and manage ad preferences in your Google and Meta account settings.
Who we share it with
We don't sell your personal information. We share it only with trusted service providers who help us run our business, including our CRM (HubSpot), our automation platform (Make), our email and productivity tools (Google Workspace), our scheduling tool (Calendly), our website host (Netlify), and our analytics and advertising platforms (Google and Meta). These providers may store or process information outside Australia, including in the United States and the European Union. We take reasonable steps to ensure they handle your information in line with the Australian Privacy Principles.
We may also disclose personal information where required or authorised by law.
How we protect it
We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure. We use reputable providers with appropriate security measures, and we limit access to the people who need it. When we no longer need personal information, we take reasonable steps to delete or de-identify it.
Accessing and correcting your information
You can ask to access the personal information we hold about you, or ask us to correct it, at any time by contacting us using the details below. We'll respond within a reasonable time.
Complaints
If you have a concern about how we've handled your personal information, please contact us first so we can try to resolve it. If you're not satisfied with our response, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.
Changes to this policy
We may update this policy from time to time. The latest version will always be available on this page.
Contact us
ABC Digital Marketing
Sunshine Coast, Queensland
hello@abcdigitalmarketing.com.au
+61 404 742 012